Hours

OPEN TODAY 11:00 AM TO 6:00 PM

Regular Hours

  • Monday - Saturday10:00 AM - 9:00 PM
  • Sunday11:00 AM - 6:00 PM

WELCOME TO KINGSTON COLLECTION

American Eagle Outfitters

Sales Associate

American Eagle Outfitters

09/9/2019

American Eagle

Apply here for the Sales Associate position.

RESPONSIBILITIES:
  • Consistently demonstrate the AEO Customer First selling standards in order to deliver a positive customer experience and achieve daily sales goals.
  • Drive AE brand loyalty through being knowledgeable about all AEO loyalty programs and consistently informing customers of each program.
  • Leverage company tools and technology to confidently provide the customer with product knowledge which will enhance customer engagement and maximize sales.
  • Consistently provide support to fellow employees through sharing of knowledge, helping to complete tasks and/or assisting in customer interactions.
  • Outfit the customer by suggesting key looks and incorporating latest trends and current promotions based on the customer’s individual style.
  • Promote awareness and growth of the AEO and aerie brands by introducing customers to additional brand channels.
  • Perform register sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines.
  • Ensure return merchandise is restocked to the correct product location on the sales floor; all damaged and defective merchandise is properly labeled and placed in appropriate area at the end of each shift.
  • Maintain company brand standards of neat, clean and organized sales floor, cash wrap, fitting room and stockroom to ensure the store environment is safe and presentable for employees and customers.
  • Execute efficient and effective handling of all merchandise from shipment processing, floorsets, markdown optimization and replenishment systems while maintaining backroom Standard Operating Procedures (SOP).
  • Proactively resolve customer concerns in a manner consistent with company policy, and with customer satisfaction in mind; partner with store leadership team on elevated customer issues.
  • Understand and adhere to all company policy and procedures.
QUALIFICATIONS:
  • Previous retail experience preferred.
  • Strong verbal and written communication skills specifically with customers, sales leadership team and associates.
  • Demonstrated collaborative skills and ability to work well within a team.
  • Ability to receive feedback and take action when appropriate.
  • Able to stand and move about for extended periods of time with only short rest breaks; reach, bend, stoop, etc. to handle products.
  • Available to work a flexible schedule to include evenings, weekends and holidays.
  • Ability to handle multiple tasks while working in a fast‐paced and deadline‐oriented environment.
  • Ability to perform all Essential Job Functions.
  • Proficient with technology.

Application Link: https://www.indeed.com/viewjob?jk=306311135b182dfd&tk=1dkbds9ornne9803&from=serp&vjs=3